Welcome
If you are looking to join a business where you can progress, develop your career
and make a difference, then Maplin could be for you. With a strong
record of promoting from within, we pride ourselves on the people, products, teamwork
and service ethic that make our business unique.
Maplin is a successful and growing retailer, with a clear strategy
for continued expansion over the next five years and beyond, which will continue
to create opportunities for hard working people who like to make their mark.
Whatever your background, you'll be valued and recognised for your skills and contribution.
Our team is as almost as diverse as our product range!
Follow the links to learn more about what makes us different. If you are looking
for a specific role, please use our search facility to find the job for you.
Maplin Head Office
The business has recently made a significant investment in a purpose-built, state-of-the-art
200,000 square feet premises in Rotherham, South Yorkshire, due for completion in
spring 2008.
At the heart of Maplin is our Head Office team who support our
multi-channel sales approach through the support functions: from Finance to HR,
Marketing to the Internet, IT to Merchandising, Customer Service to the Buying teams.
What makes us different is the informality; open plan offices and a flat management
structure are a strong part of our culture and ethos.
Sam
Studio Trainee
Melody
Far East Operations Director
Steve
Head of Logistics
Head Office - Meet the team
Meet the team
There's no better way to get a feel for an organisation than to listen to its' employees.
Here is a selection of employees who live and breathe the Maplin
culture on a daily basis telling us about their experience.
Maplin
This is a hugely exciting time for Maplin as we move office and
warehouse and this video is your opportunity to join us in our journey from old
to new.
Maplin Retail
We'd like to tell you the exact number of stores we have but, with an aggressive
expansion programme, it changes so rapidly: so let's say over 140 stores... for
now, but with a plan to grow by 20 stores each year, the chances are you will soon
have a Maplin Store open near you, if you haven't already!
As with any successful business, the secret ingredient is not really a secret: it's
our people.
Our stores are where the Maplin story really comes alive: our store
staff have the knowledge, enthusiasm and expertise to provide solutions to customer
queries covering over 15,000 products; ranging from selecting the correct battery
to constructing a satellite system - with over 11 million customer transactions
a year, that's a lot of questions.
Chris
Divisional Director, North
Jenny
Store Manager
Chloe
Sales Team Leader
John
Sales Team Leader
Maplin
Meet the team
Retail is not just about products. It's more about the people that sell the products,
serving customers and guiding them to make informed purchases - all day, everyday.
The following account will give you a ringside seat as to what it means to be on
the Maplin frontline.
Maplin
We have recently started an exciting re-branding programme of our store network,
further improving our store environment for customers and staff alike: feedback
so far has been extremely positive. Every new store launch reaches new customers
who wonder how they managed without a Maplin store in their town.
Revised Image Replacement
We have been operating for over 35 years and are now a multinational company with
established operations as far afield as Taiwan, China and Hong Kong, sourcing products
to serve over 140 stores.
Many companies can conjure up statistics, but what you want to know as a potential
employee is what is the culture like; what makes us tick?
Revised Image Replacement
Who are we?
Maplin is more than just a retailer, we are “the electronics
specialist” - but what does that mean? Good question.
From batteries to Bluetooth, SCART leads to sat nav; tools to TVs, cameras to capacitors,
we have over 15,000 products - from the everyday essential to the most specialist
electronic components. Maplin will have what you need in electronics.
Many retailers concentrate on the products; we also concentrate on the service.
As well as straightforward, expert advice, customers can also discover electronics
for themselves: from in-depth help guides to hints and tips as to what to buy: everything
we produce is geared towards making electronics easy to understand, use, enjoy and
also to make life easier!
Working at Maplins
What's it like to work here
The culture of Maplin surrounds and shapes the way in which we
make a success of an extremely competitive and complex business.
From the top down (or the ground up) every Maplin employee knows
they have an important job to do - and they are given the freedom and support to
maximise their potential.
The majority of our customer-facing roles involve working shifts covering days,
evenings or weekends. This flexibility means we should be able to offer you a shift
pattern to suit your circumstances, even if they change whilst you are working with
us.
It's not just a case of 'can do', it's a culture of 'want to do' - we work for ourselves
and each other not because we have to but because that's the type of person a
Maplin person is!
From day one, you have the opportunity to learn and develop your role in the direction
you want (we put our products in boxes, not our people).
This isn't just corporate babble either: three board members and twelve members
of the senior management team all started in store. If you have a work ethic and
the passion to learn, who knows what you could achieve at Maplin?
Rewards
Rewards
As well as offering a fair and competitive remuneration package for all our employees,
you can also enjoy the following benefits:
- Store bonus scheme
- 20 days' holiday, increasing to 25 days with length of service
- Pension and life assurance - with company contribution
- Flexible working hours
- Flexible locations - particularly relevant to students who want to work in both
term time and during their holidays in different stores or locations
- Staff discount
- Voluntary health schemes
- Free on-site parking at Head Office
- Access to the Retail Trust employee assistance helpline
- Uniform provided for store staff
- Discount off AA driving lessons
Progression
Progression
With a company and culture based on developing knowledge and expertise, we work
hard to retain our employees to ensure these skills don't leave our business but
instead are developed further.
Training is at the heart of everything we do, from vocational qualifications to
on-the-job skills such as sales and customer service. Ultimately, if you improve
your skill base, then so do we.
Take time to read some of our employee case studies and you will see that our employees
have gone from Saturday part-time Sales Assistant to a Store Manager, Regional Manager
and even a Divisional Director in a very short space of time. Precious few companies
of our size can boast such results.
What matters!
What matters to Maplin
Charity can begin at work - and we believe that a successful organisation should
invest in their local community. It is clear that every little bit of help, be that
time or money, can make the world of difference to a charitable organisation.
Maplin supports two specific charities: Our national charity is
MacMillan Cancer Support, whilst at Head Office we also support local fundraising
for the Barnsley Hospice.
From zip-wires to raffles, coffee mornings to auctions, we not only try to raise
money but also do our bit to keep these two worthwhile and important charities in
the public eye.
We have a very transparent and informal but professional culture from top to bottom.
All employees know exactly how we are performing as a company and the targets we
need to achieve. Every week our Chief Executive writes Maplin Matters,
our e-newsletter, which keeps everyone informed about how we are doing, as well
as publicising the news and events around the company.
It is hugely important that, even as we grow ever larger, we continue to feel like
one big team.